Privacy Policy
Effective Date: 1st October 2024
At SustainaCrete, your privacy is a priority. We are committed to safeguarding the personal information you provide to us through our website. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
1. Information We Collect
We collect the following types of information when you interact with our website:
- Personal Information: Information you provide voluntarily through forms, such as your name, email address, phone number, and other contact details.
- Non-Personal Information: Data automatically collected, such as IP address, browser type, device information, and browsing activity on our website (via cookies or similar technologies).
- Payment Information: If you make a purchase or request a quote, we may collect billing information, including your credit card or other payment details.
2. How We Use Your Information
We use the information we collect to:
- Provide Services: To process your requests, fulfill orders, and offer you products and services.
- Communication: To contact you about inquiries, updates, promotions, and customer support.
- Improve User Experience: To analyze website traffic, improve the content and design of our website, and personalize your experience.
- Legal Obligations: To comply with applicable laws and regulations or in response to lawful requests from government authorities.
3. Sharing Your Information
We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors and service providers who assist us with website operations, payment processing, and marketing services.
- Legal Requirements: We may disclose your information if required by law, regulation, or court order, or to protect our rights and interests.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us track your browsing behavior and remember your preferences. You can adjust your browser settings to block cookies, but this may affect the functionality of certain parts of the website.
5. How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal obligations.
- Opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before submitting any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under the age of 16, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
SustainaCrete
Email: info@sustainacrete.co.nz
Phone: +64 9 281 0331
Address: 63 Elstree Avenue, Glen Innes, Auckland